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    Here at IRISi we are monitoring the COVID-19 crisis closely. Self-isolation and social distancing can be extremely difficult and dangerous for individuals experiencing domestic abuse and violence. Our aim is to provide as much information as possible to keep women and children safe during this unprecedented time. 

    Here we will collate our own guidance for healthcare professionals and also guidance from other organisations within the sector. If you have some information that you feel should be included, please email us on


    National 24 hour helpline – 0808 2000 247

    All Wales Live Fear Free helpline – 0808 801 800

    Scotland 24 hour domestic abuse and forced marriage helpline – 0800 027 1234

    N Ireland 24 hour domestic and sexual abuse helpline – 0808 802 1414

    Respect Phoneline: Service for domestic abuse perpetrators who want to change – 0808 8024040

    Galop – LGBT and anti violence charity – 0800 999 5428


    IRISi Guidance

    Guidance for General Practice Teams – Responding to domestic abuse during telephone and video consultations.

    COVID-19 Domestic Violence and Abuse (DVA) Guidance for Reception and Administration Teams

    Adaptations to IRIS during COVID-19

    We are continually developing guidance for GPs, Advocate Educators and other health professionals during the COVID-19 crisis. As soon as any new guidance is ready it will be available here. 

    IRIS response to the Covid-19 Pandemic: a rapid research report

    The imposition of a national lockdown in the UK in March 2020, and the need for social distancing thereafter, meant that the IRIS programme – until then always delivered fully face to face – needed to move swiftly to provide remote training to primary care professionals and find new ways of providing services to IRIS service users. It also meant that the IRIS training sessions had to be rewritten to focus on training clinicians to safely identify, ask about and respond to DVA during telephone and online consultations.

    Due to all those changes, IRISi decided to run a piece of rapid research to address a concern from commissioners and service providers around the lack of evidence in terms acceptability and effectiveness of the IRIS programme under new remote ways of working. Click below to see our rapid research report:

    >>> Click here to read our Rapid Research Report in full.

    >>> Click here to read our Rapid Research Booklet.

    NHS England Guidance

    Domestic Abuse Guidance for Virtual Health Settings

    Joint Sector Resources

    COVID-19/Coronavirus Safety and Support Resources

    Local Government Association

    Tackling domestic abuse during the COVID-19 pandemic

    NHS Volunteer Guidance

    Guidance for NHS Volunteers – Domestic Violence and COVID-19


    Respect releases COVID-19 advice for practitioners

    Royal College of General Practitioners

    COVID-19 and Safeguarding

    Guidance on DVA in the Context of End of Life Care in the COVID-19 Pandemic

    Safe Lives

    Domestic Abuse and COVID-19

    Safe Lives advice for friends, family and neighbours

    Standing Together Against Domestic Violence 

    MARAC Plan in response to COVID-19

    COVID-19: Guidance on how to respond to domestic abuse during lockdown for healthcare professionals


    CPVID-19: Safety Tips for Survivors

    Women’s Aid 

    The impact of COVID-19 on women and children experiencing domestic abuse, and the life-saving services that support them

    Women’s Aid useful support links

    Women’s Aid Domestic Abuse Directory

    World Health Organisation

    COVID-19 and violence against women



    AVA is an expert, groundbreaking and independent charity working across the UK.

    Their vision is a world without gender based violence and abuse. They aim to  inspire innovation and collaboration and encourage and enable direct service providers to help end gender based violence and abuse particularly against women and girls.AVA’s work is focused around those areas where they can make the best contribution to ending violence and abuse. They do this by making sure that survivors get the help and support they need in the here and now, through providing innovative training that has a proven direct impact on the professional practice of people supporting survivors of violence and abuse

    developing a range of toolkits, e-learning and other material that supports professionals to provide effective and appropriate support to survivors of violence and abuse

    using our influence and networks to ensure survivors voices are heard. We work closely with AVA in many areas including the Pathfinder project


    SafeLives are a national charity dedicated to ending domestic abuse, for good. We combine insight from services, survivors and statistics to support people to become safe, well and rebuild their lives. Since 2005, SafeLives has worked with organisations across the country to transform the response to domestic abuse, with over 60,000 victims at highest risk of murder or serious harm now receiving co-ordinated support annually. SafeLives are members of the Pathfinder consortium.


    Imkaan is a UK-based, Black feminist organisation. We are the only national second-tier women’s organisation dedicated to addressing violence against Black and minoritised women and girls i.e. women and girls which are defined in policy terms as Black and ‘Minority Ethnic’ (BME). The organisation holds nearly two decades of experience of working around issues such as domestic violence, forced marriage and ‘honour-based’ violence.

    They work at local, national and international level, and in partnership with a range of organisations, to improve policy and practice responses to Black and minoritised women and girls. Imkaan works with it’s members to represent the expertise and perspectives of frontline, specialist and dedicated Black and minoritised women’s organisations that work to prevent and respond to violence against women and girls. Imkaan delivers a unique package of support which includes: quality assurance; accredited training and peer education; sustainability support to frontline Black and minoritised organisations; and facilitation of space for community engagement and development. They are a part of the Pathfinder Consortium.

    The University of Bristol CAPC
    The University of Bristol CAPC
    The University of Bristol CAPC

    The Centre for Academic Primary Care (CAPC) is a leading centre for primary care research in the UK, one of nine forming the NIHR School for Primary Care Research.  It is part of Bristol Medical School, an internationally recognised centre of excellence for population health research and teaching.

    A dedicated team of researchers at the Centre work on domestic abuse projects and IRISi is a co-collaborator and partner on some of these projects including ReProvide, HERA and DRiDVA.

    The Health Foundation
    The Health Foundation
    The Health Foundation

    The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK. The Health Foundation’s Exploring Social Franchising programme aims to generate a deeper understanding of the potential of social franchising models for scaling effective health and social care interventions within the NHS.

    We are one of four project teams participating in the programme to develop a social franchise to enable the sustainable spread of our intervention, the IRIS Programme. We receive funding and support from the Health Foundation, including technical expertise on social franchising, and attend programme learning events. The Health Foundation has also commissioned a programme-wide evaluation to support understanding of the use of social franchising in the UK health and care system. We and our franchisees will support the evaluation through co-designing data collection requirements, providing access to data as requested, hosting site visits and attending learning events.


    Standing Together Against Domestic Violence is a UK charity bringing communities together to end domestic abuse. They bring local services together to keep people safe

    Most public services weren’t designed with domestic abuse in mind, and they often struggle to keep people safe. Poor communication and gaps between services put survivors at risk.

    STADV aim to end domestic abuse by changing the way that local services respond to it. They do this through an approach that they pioneered, called the Coordinated Community Response. The Coordinated Community Response brings services together to ensure local systems truly keep survivors safe, hold abusers to account, and prevent domestic abuse.

    Their model of a coordinated local partnership to tackle and ultimately prevent domestic violence is now widely accepted as best practice. They are also a part of the Pathfinder consortium.

    Spring Impact
    Spring Impact
    Spring Impact

    Spring Impact is a not-for-profit social enterprise born out of the frustration of seeing social organisations constantly reinventing the wheel and wasting scarce resources. Spring Impact uses a combination of tested commercial and social principles and extensive practical expertise to support organisations to identify, design and implement the right social replication model to scale their social impact.

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