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Since March 2018, all the 13 local practices in Jersey have been trained and almost 100 women referred by the local clinicians – 19 in the first year, 29 in the following year, and 48 in 2020.

*From today, IRISi starts a new section of the website called “Site of the Month”. Each month, we will present you with all the information from one of our sites.

Around four years ago, Dr. Kate Wilson, who worked as the GP Safeguarding Lead on the island of Jersey, approached Jersey Women’s Refuge with a proposal: working together to bring the IRIS Programme to the local practice teams so they could be trained on how to better identify and respond to cases of Domestic Violence and Abuse (DVA) among their female patients. Together with support from and in collaboration with IRISi, the organisation behind IRIS, they obtained the funding needed and officially started to deliver the Programme in March 2018. Since then, all the 13 local practices have been trained and almost 100 women referred by the local clinicians – 19 in the first year, 29 in the following year, and 48 in 2020.

To first launch the programme in the area, Jersey Women’s Refuge obtained three years of funding through Building a Safer Society (BaSS). After that, the training sessions started, as Jules, IRIS Advocate Educator, and Marine, Service Manager explain: “85% of the GPs had received their IRIS training within the first 10 months. 100% of GPs were trained by December 2019. This dropped to 90% in Spring 2020 when new GPs joined the island as the pandemic hit. The newly recruited GPs were fully trained by December 2020”.  

How has the IRIS programme helped you to improve the response to domestic violence and abuse in Jersey?

Jules (AE): For me personally having worked in the outreach team prior to IRIS, I felt that my response times were more standardised i.e. within three working days and the two-way communication with the GPs is in my opinion central to the success of our work and the trust of those referring. The GPs get updates on their patients’ cases regularly and keeping the communication going is key to establishing that trust. 

Marine (SM): Until IRIS came along, there had never been a GP referral to MARAC. To date, we have had 12. Training GPs in identifying DVA and establishing a single point of contact was imperative to ensure survivors of DVA would access support. 

How was your experience in delivering the IRIS programme until now?

Jules (AE): It has been a rewarding challenge to be the only AE in Jersey until very recently.  A second AE took part in the IRIS train the trainer course in June 2021.

Marine (SM): It has been a challenge to manage the workload and the number of referrals with only one part-time AE. I am delighted that we have now secured enough funding for the service to recruit a second AE this year.

What are the most challenging and satisfactory aspects of delivering the IRIS programme for you?

Jules (AE): The most satisfactory aspects of delivering the training were to see the number of IRIS trained practices and the percentage of trained clinicians in those practices increasing, as in by the end of the first year 12 of the 13 practices had at least 75% of their GPs trained, meaning they were considered IRIS trained. In addition, the very first GP referral to MARAC was met with great approval. The referral rate sits at 1:10 of the referrals begin discussed at MARAC with 2 out of 3 of those referred meeting the local threshold.

Marine (SM): In my role, the most challenging aspect of IRIS is undeniably having to battle to secure more funding for the programme. It means that we can only offer fixed term contracts to our staff and this can make it challenging to recruit and attract the right people. Having said this, I have found it really helpful to be given the pre-written commissioning pack by IRISi which no doubt helped us secure next year’s funding, especially once combined with our data which shows how the programme has managed to reach out to new, not known to services, DVA survivors locally and how numbers keep increasing. 

The most satisfactory part of IRIS is how it is slowly being integrated into the different local policies and strategy as a key programme to achieve the set objectives. I am also really looking forward to each steering group. We invite our commissioners and get them to listen to our service users’ testimonies. This is great to ensure they understand how crucial the work of IRIS is, but it also enlightens them about other systemic issues we should be working on, like training professionals in the criminal justice systems about domestic abuse.

Site of the Month: Jersey

  • Launch date: 23rd of March 2018.
  • Specialist Partner organisation: Jersey Women’s Refuge.
  • Practices trained: all 13 practices in Jersey have been fully trained.
  • Women referred by year:
    • 2018 = 19.
    • 2019 = 29.
    • 2020 = 48.

Do you want to see your site on our website? Then, email Geisa D’avo, IRISi’s comms and marketing manager, at geisa.davo@irisi.org.

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The IRIS Programme provides specialist advocacy and support to patients registered at IRIS-trained practices who have experienced domestic abuse.

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AVA is an expert, groundbreaking and independent charity working across the UK.

Their vision is a world without gender based violence and abuse. They aim to  inspire innovation and collaboration and encourage and enable direct service providers to help end gender based violence and abuse particularly against women and girls.AVA’s work is focused around those areas where they can make the best contribution to ending violence and abuse. They do this by making sure that survivors get the help and support they need in the here and now, through providing innovative training that has a proven direct impact on the professional practice of people supporting survivors of violence and abuse

developing a range of toolkits, e-learning and other material that supports professionals to provide effective and appropriate support to survivors of violence and abuse

using our influence and networks to ensure survivors voices are heard. We work closely with AVA in many areas including the Pathfinder project



SafeLives are a national charity dedicated to ending domestic abuse, for good. We combine insight from services, survivors and statistics to support people to become safe, well and rebuild their lives. Since 2005, SafeLives has worked with organisations across the country to transform the response to domestic abuse, with over 60,000 victims at highest risk of murder or serious harm now receiving co-ordinated support annually. SafeLives are members of the Pathfinder consortium.



Imkaan is a UK-based, Black feminist organisation. We are the only national second-tier women’s organisation dedicated to addressing violence against Black and minoritised women and girls i.e. women and girls which are defined in policy terms as Black and ‘Minority Ethnic’ (BME). The organisation holds nearly two decades of experience of working around issues such as domestic violence, forced marriage and ‘honour-based’ violence.

They work at local, national and international level, and in partnership with a range of organisations, to improve policy and practice responses to Black and minoritised women and girls. Imkaan works with it’s members to represent the expertise and perspectives of frontline, specialist and dedicated Black and minoritised women’s organisations that work to prevent and respond to violence against women and girls. Imkaan delivers a unique package of support which includes: quality assurance; accredited training and peer education; sustainability support to frontline Black and minoritised organisations; and facilitation of space for community engagement and development. They are a part of the Pathfinder Consortium.


The University of Bristol CAPC
The University of Bristol CAPC
The University of Bristol CAPC

The Centre for Academic Primary Care (CAPC) is a leading centre for primary care research in the UK, one of nine forming the NIHR School for Primary Care Research.  It is part of Bristol Medical School, an internationally recognised centre of excellence for population health research and teaching.

A dedicated team of researchers at the Centre work on domestic abuse projects and IRISi is a co-collaborator and partner on some of these projects including ReProvide, HERA and DRiDVA.

The Health Foundation
The Health Foundation
The Health Foundation

The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK. The Health Foundation’s Exploring Social Franchising programme aims to generate a deeper understanding of the potential of social franchising models for scaling effective health and social care interventions within the NHS.

We are one of four project teams participating in the programme to develop a social franchise to enable the sustainable spread of our intervention, the IRIS Programme. We receive funding and support from the Health Foundation, including technical expertise on social franchising, and attend programme learning events. The Health Foundation has also commissioned a programme-wide evaluation to support understanding of the use of social franchising in the UK health and care system. We and our franchisees will support the evaluation through co-designing data collection requirements, providing access to data as requested, hosting site visits and attending learning events.



Standing Together Against Domestic Violence is a UK charity bringing communities together to end domestic abuse. They bring local services together to keep people safe

Most public services weren’t designed with domestic abuse in mind, and they often struggle to keep people safe. Poor communication and gaps between services put survivors at risk.

STADV aim to end domestic abuse by changing the way that local services respond to it. They do this through an approach that they pioneered, called the Coordinated Community Response. The Coordinated Community Response brings services together to ensure local systems truly keep survivors safe, hold abusers to account, and prevent domestic abuse.

Their model of a coordinated local partnership to tackle and ultimately prevent domestic violence is now widely accepted as best practice. They are also a part of the Pathfinder consortium.


Spring Impact
Spring Impact
Spring Impact

Spring Impact is a not-for-profit social enterprise born out of the frustration of seeing social organisations constantly reinventing the wheel and wasting scarce resources. Spring Impact uses a combination of tested commercial and social principles and extensive practical expertise to support organisations to identify, design and implement the right social replication model to scale their social impact.

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